Aug 29

I know that EVERYONE can really relate to this chapter!  Everyone has made a mistake and had to apologize.   Hopefully, everyone also understands the difference between a good and bad apology.  Randy really breaks down exactly what makes up a good apology.  I have to say I completely agree with him, since I have gotten bad apologies before.  I have heard the “I am sorry but you should be sorry too” apology and that was worse than no apology at all.  What types of bad apologies have you gotten?

1 comment so far

  1. 1 Grace Patti
    5:28 pm - 8-29-2011

    I think about this chapter everytime I apolopgize, and believe me it is so much better to give a good apology. People actually forgive you when you do it the right way.